Please note that all region items are custom made, therefore items are non-returnable unless we have made a manufacturing error. Please contact us as we want you to be happy, but please understand that these are made for you.
Region concert pickup: please select "Region Pickup" to pickup your items at the region concert.
Shipping: If you select shipping for region items before the event occurs, your order will ship the week following the concert. For all orders placed after the concert, your order will typically ship with 1-2 weeks as all items are custom made.